For those who have applied for an HSBC Cashback Credit Card, we will discuss how to know its PIN activation process, application, and approval status and how to check them in the most convenient manner, whether it’s offline or online. Before exploring the different ways to know the status, let’s understand how to activate the card, a process that’s designed to be hassle-free.
Steps to Activate HSBC Credit Card
- Through Internet Banking:
Step 1: Log in to the HSBC online banking account using the secure key.
Step 2: Select the account for the credit card that is to be activated.
Step 3: Click the “Manage” tab and then the “Activate Card” option.
Step 4: Select the HSBC credit card that is to be activated.
Step 5: Re-check the information provided and click “Confirm”.
- Through Mobile Banking:
Step 1: Launch the mobile banking application account of HSBC Bank.
Step 2: Choose the account for which the card is to be activated.
Step 3: Click the tab “Manage Credit” and then select the “Activate Card” option.
Step 4: Choose the credit card that you wish to activate.
Step 5: Re-check the information provided, and lastly, click “Confirm”.
Step 6: The card will then get activated within a short span of time.
- By Visiting an ATM:
Step 1: On the mobile banking app, choose the credit card PIN option.
Step 2: An OTP will be received on the registered mobile number.
Step 3: Insert the ATM card into the machine.
Step 4: Now, press the option “Create a New ATM PIN using OTP”.
Step 5: Provide the OTP that is sent to the registered mobile number.
Step 6: Provide your registered mobile number.
Step 7: Create a new 4-digit PIN to get your HSBC card activated.
- Through Customer Care Center
Step 1: Call the customer care number, i.e. 800 5233.
Step 2: Provide the credit card-related information.
Step 3: The bank will confirm all the details using the existing information filed with the bank.
Step 4: It is a 24/7 automated service which helps the activation process to be completed within 60 seconds.
Steps to Change HSBC Credit Card PIN
- Through an ATM:
Step 1: Visit any of the nearest HSBC ATMs.
Step 2: Slide your credit card into the machine.
Step 3: Choose the preferred language in which you want to be displayed further.
Step 4: Enter the existing PIN. Choose PIN-related services.
Step 5: Press the “Change PIN” option.
Step 6: Enter the OTP received on the registered mobile number.
Step 7: Enter the desired PIN twice and confirm the same.
Step 8: The new PIN is now activated.
- Through the HSBC Mobile Application:
Step 1: Log into the HSBC India mobile application.
Step 2: Choose the card for which the PIN is to be changed.
Step 3: Press the “Manage Cards” button.
Step 4: Next, choose the option “Reset Credit card PIN”.
Step 5: Submit the request.
Dos and Don’ts of an HSBC Credit Card
- Do not choose any PIN that makes a sequence like 1234 or 5678.
- Try not to make repetitions of the same digit consecutively, i.e., 6654 or 5578.
- Do not use real-life figures, like birth date or anniversary date, as your PIN.
- Do not use any part of your identification number like Aadhar card, passport, credit card number, or phone number.
- Try using the alphabet method, where each letter represents a number based on its location in the alphabet.
- Choose a PIN that should not be related to you in any way.
- Try not to use a phone number that is directly related to you.
- Never leave your credit card unattended.
- Always cut the magnetic strip or the chip of your card before discarding it on its maturity.
- Never write down or save it on any electronic device.
- Do not share your PIN with anyone.
- If you have any questions, reach out to the nearest HSBC branch.
- Consider the billing statements so that unauthorised transactions done on your card can be spotted.
How to Check the Application Status of HSBC Credit Card
Mentioned are the ways to check the HSBC Credit Card Application Status:
- Online Mode:
- Via ChatBot:
Step 1: Open the official webpage of HSBC Bank.
Step 2: Click on the tab “Chat”, available at the bottom right of the screen.
Step 3: Tick on “Accept the Terms and Conditions”.
Step 4: Select the option “I want to check my HSBC Credit Card Application Status”.
Step 5: Upload the information as required.
Step 6: The card application status will then be displayed on the screen.
- Via Mobile Number:
Step 1: Visit the HSBC Bank webpage.
Step 2: Below the option “Banking”, click “Credit Cards”.
Step 3: Provide your 10-digit mobile number mentioned at the time of application of the credit card.
Step 5: Fill out the details required and click “Submit”.
Step 6: Enter the OTP received on your registered mobile number for verification purposes.
Step 7: The card application status will then be displayed on the screen.
- Via Airway Bill Number
Step 1: Visit the official webpage of HSBC Bank.
Step 2: Click the tab “Track your Credit Card”.
Step 3: Enter the Airway Bill Number (AWB) that is received via letter.
Step 5: Once the verification is finished, the location of the card can be tracked.
Step 6: The card application status will then be displayed on the screen.
- Offline Mode:
- By Visiting Branch:
Step 1: Visit any nearest HSBC branch.
Step 2: Provide the credit card application registration number or form number along with the required documents.
Step 3: The bank representative will inform you about the status of your card application.
- By Calling Customer Care Centre:
Step 1: Call the customer care centre of HSBC between 06:30 pm to 08:30 pm.
Step 2: Contact the customer care executive to provide the credit card application status.
Step 3: Provide the details and information available.
Step 4: You will then receive the status of your card.
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