Any vehicle, even a technically sound one, can break down at the wrong time. As a rule, a car breaks down at the most inopportune moments, so you need to resolve the situation quickly. In order not to create inconvenience for yourself and others, you can ask for help and call a tow truck near me. Special transport will quickly transport a faulty car to any distance.
When to use a tow truck
Minor and major breakdowns can occur at any time, after a long period of parking or on the road. In addition to the inconvenience for the owner, at such a moment, the vehicle interferes with other road users, blocking the passage or creating a traffic jam.
It is worth calling a tow truck in the following situations:
• The car was damaged in a traffic accident. As a result of ignoring traffic rules, unfavorable road or weather conditions, the car may go off the road into a ditch, from which it is impossible to get out without outside help.
• Individual vehicle components and assemblies have failed. Regular vehicle maintenance will not protect against such situations, which often occur during long trips. If the electronics or mechanical parts have failed, it is impossible to repair them yourself without the assistance of specialists.
• The car is parked incorrectly and is obstructing traffic. A tow truck can be called if the driver parked the car but did not take into account the requirements of road signs and markings.
• You need to transport a new car from the showroom or deliver the vehicle to the traffic police, insurance company, or other inspection sites. The load capacity and maneuverability of tow trucks allow you to transport cars, jeeps, buses, motorcycles, special equipment, and trucks.
What you need to know to order a tow truck
To avoid urgently searching for how to call a tow truck in the hustle and bustle, add its number in advance. In an emergency, you will only have to submit a request and provide contact information. A regular business card will also do the job – you can put it in the glove compartment so that it is always at hand.
In addition to finding a number, it is also important to fill out an application. If you apply correctly, it will save time, reduce the wait, and also make the delivery safer. For the dispatcher to send a suitable tow truck, you need to inform:
• The location of the vehicle that needs to be towed – a specialist will be able to send the nearest crew to the location.
• model and make of the car – cars differ in body, equipment, and weight, so each case requires a different tow truck;
• approximate weight and dimensions of the car – this determines what type of evacuation to use, what additional fastening systems need to be used;
• Nature of damage – partial or full loading may be required, or a tow truck with a crane-manipulator may be called.
Try to describe the problem with the car to the dispatcher in detail. Any details will be important for the employee. The better he understands the situation, the faster he will send the right crew to the address. For example, towing near me with Future Towing, especially with a partial load, can be dangerous for cars with automatic transmissions. If this is not taken into account, the evacuation will lead to the failure of the unit.
It is important to inform about the access features. For the driver of special transport to quickly get his bearings, he needs to be told the best way to get there. Tell him in advance if it is difficult to get to the car or if the road is uneven. If the vehicle ends up in a ditch, this information should be one of the first to be reported – this determines which tow truck to send to the call.
How to behave better in an unusual situation
If a breakdown is detected, the vehicle must be immediately turned off or parked and turned off if something breaks while driving. To prevent the vehicle from rolling, set the handbrake, install the emergency stop sign, and turn on the hazard warning lights. This will help warn other road users about the malfunction.
The delivery of a tow truck in different regions takes from 20-30 minutes. If the breakdown occurred outside the city, special transport may be sent only after several hours. This is also affected by the congestion of highways, as well as the features of the approach to the evacuation site.
To hand over a vehicle to rescue service employees, you must hand over your driver’s license and vehicle registration certificate. If the owner is not handing over the vehicle, he must show a power of attorney. These documents remain in the tow truck during the trip so that if the vehicle is stopped by police officers, they will not have questions about the legality of the transportation.
Before loading, the driver must hand over the towing hook to the specialists, remove the handbrake, and put the gear in neutral. These actions will help to pull the car onto the tow truck platform without any obstacles. Having handed over the documents, the owner of the car may not accompany it, but go to the service center by taxi. In this case, it is better to write a power of attorney in the name of the driver so that he can freely carry out the transportation with out breaking the law.
